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Heartways is here to help you make connections, find hope, and walk with you on your healing journey. Whether you or someone you love is facing mental health and/or addiction challenges, the Heartways team has the experience and compassion you need to move forward.
Portrait photo of counsellor, Shannon Gugyel

Shannon Gugyel

Shannon is new to the Okanagan but has decades of experience as a people helper. From educational psychology to family systems therapy

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Portrait photo of counsellor, Mike Mai

Mike Mai

Mike Mai has been working with people who live with addiction for over 15 years. He leads groups in relapse prevention, meditation and self-awareness.

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  • Counsellor, MACP, CCC
  • Verified by Psychology Today
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#203 – 301 Main Street
Penticton, BC V2A 5B7

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Portrait photo of counsellor, Shannon Gugyel

Shannon Gugyel

Shannon is new to the Okanagan but has decades of experience as a people helper. From educational psychology to family systems therapy, Shannon has worked in various settings like non-profit organizations, post-secondary institutions, government group homes, churches, and with first responders as a volunteer chaplain. Her passion is to walk alongside those who live with substance and/or alcohol use, as well as those affected by a loved one’s substance and/or alcohol use, navigating a healing path of recovery.

As a practitioner, Shannon prioritizes ethical standards, client-focused supports, and communication development using a systemic model. Cultural security is of the utmost importance, and honouring a client’s highest need for health and safety motivates the clinical care offered by Heartways counsellors.

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Portrait photo of counsellor, Mike Mai

Mike Mai

Mike Mai has been working with people who live with addiction for over 15 years. He leads groups in relapse prevention, meditation, self-awareness, and uses a client-centered approach and cognitive behavioural therapy. Through safe dialogue, empathy, and compassion he helps people break through deniability and supports them in making change. Mike provides intake/orientation support, one on one counselling, group facilitation, and outreach programs in the community. In tandem with other community agencies, Mike supports his clients to personalize and streamline their wellness plans.

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